Terms of service
TERMS OF SERVICE
Welcome to Vitaré. These Terms of Service govern your use of our website and your purchase of products through our online store.
By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
1. OUR PRODUCTS
We make every effort to ensure that product descriptions, images and information on our website are accurate and up to date.
Product colours and appearance may vary slightly depending on your device and screen settings.
We reserve the right to modify product information, discontinue products or limit product availability at any time.
2. ORDERS
When you place an order through our website, you agree that the information you provide is accurate and complete.
After placing an order, you will receive an order confirmation by email. This confirmation acknowledges that we have received your order.
We reserve the right to refuse or cancel an order in cases including suspected fraud, pricing or product information errors, product availability issues, or other circumstances that may prevent us from fulfilling the order.
If we cancel an order after payment has been made, the amount paid will be refunded using the original payment method.
3. PRICES AND PAYMENT
All prices displayed on our website are shown in the applicable currency at checkout.
Prices, promotions and discounts may change from time to time. Any applicable promotion will be subject to the terms communicated with that promotion.
Payment must be successfully completed before an order can be processed.
4. SHIPPING AND DELIVERY
Orders are shipped to the delivery address provided at checkout.
Estimated delivery times are provided for guidance and may vary depending on the destination, carrier and circumstances beyond our reasonable control.
For further information about delivery, please see our Shipping Policy.
5. RETURNS AND REFUNDS
Returns and refunds are handled in accordance with our Return & Refund Policy.
If you are a consumer in the European Union, your statutory consumer rights remain unaffected by these Terms of Service.
6. INTELLECTUAL PROPERTY
All content on this website, including our name, logo, product names, text, images, graphics, designs and other materials, belongs to Vitaré or is used with permission.
You may use the website for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute or use our content without our prior written permission.
7. WEBSITE USE
You agree to use our website only for lawful purposes.
You must not use the website in a way that could damage, disable, overburden or interfere with its operation or security.
You must not attempt to gain unauthorised access to the website, its systems or the information of other users.
8. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or functionality provided by third-party services.
We are not responsible for the content, availability or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
9. PRODUCT INFORMATION
The information provided on our website is intended for general product information and does not replace professional medical advice.
Our products are not intended to diagnose, treat, cure or prevent any disease unless expressly permitted by applicable law.
Please follow the recommended use and product instructions.
If you have any questions about whether a product is suitable for you, please consult an appropriate healthcare professional.
10. PRIVACY
Your use of our website is also subject to our Privacy Policy, which explains how we collect and use personal information.
11. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
The latest version will always be made available on this page. Any changes will become effective when published on the website, unless otherwise required by applicable law.
12. CONTACT
If you have any questions about these Terms of Service, please contact us at:
information@vitare.fr